A non-refundable $25 booking fee is required to secure all appointments. This fee reserves your appointment time and is applied toward the total cost of your service. By booking an appointment, you acknowledge and agree that the booking fee is non-refundable and non-transferable except as outlined in the rescheduling
policy below.

One complimentary reschedule is permitted when requested at least 24 hours before your scheduled appointment. Your original booking fee will transfer to the new appointment date.

Any additional reschedule requests will require a new non-refundable $25 booking fee. Reschedule requests made with less than 24 hours notice will also require a new booking fee.

Clients who fail to attend their appointment without prior notice will be charged 50% of the scheduled service price. Future appointments may require prepayment before booking.

A 20-minute grace period is provided for all appointments. Clients arriving more than 20 minutes late will need to reschedule their appointment to avoid disrupting the schedule for other clients.

At Archella Brow Studio, we value every client’s appointment time and strive to provide the highest level of service. Last-minute cancellations, no-shows, and excessive tardiness prevent other clients from booking available appointment times and impact our ability to serve everyone efficiently. These policies are in place to respect both our time and the time of
our clients.

By scheduling an appointment with Archella Brow Studio, you acknowledge that you have read, understood, and agreed to all booking, deposit, cancellation, rescheduling, late arrival, and no-show policies.